Last Updated: October 28, 2021

This Privacy Policy explains our policy regarding the collection, use, disclosure and transfer of your information by HCL Corporation Pvt. Ltd., which operates the HCL Music Application and other services including but not limited to delivery of music and related content via the site¸ any mobile or internet connected device or otherwise (collectively the "Service"). This Privacy Policy forms part and parcel of the Terms of Use for the HCL Music App Services.

As we update, improve and expand the Services, this policy may change, so please refer back to it periodically. By accessing the website or otherwise using the HCL Music Application, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you) for any of the services that we offer.

1. Data Collection

At the time you (a) register to the HCL Music application (“Application”) for using the services, products and materials made available to you using the Application (“Service”), (b) download or stream any content made available through the Service (“Content”), (c) update the Application, (d) share any information through the Application and/or (e) contact us through our help and support channels, we may ask you for your personal data (such as your name, telephone number, email id, address, date of birth, credit card details (if required as mode of payment) certain unique identifiers, and any other information or data that can be used to identify or contact you) (“Personal Data”).

By registering to the Service and/or using the Application / Content, you hereby agree to be bound by the Terms of Use and the terms in this privacy notice (“Privacy Notice”)

We also may automatically receive and track certain data about your mobile device (such as your device-type, time-zone, version of the operating system or Application and applications currently installed, and language preference) or your activity logs from the use of the Service, Application and Content, and we may create a unique device ID for you so we can recognize you. HCL may collect such non-identifiable information for gathering data on what parts of the Service / Application are of most interest to Users.

In some cases, we can automatically detect your location data, but we will not use it unless you give us permission to do so. We automatically detect and store the email id registered with your play store account (in case of Android devices). Further, if you connect into HCL with any social networking site (“SNS”), we may also receive some data from that network (e.g. your SNS ID, name, profile picture, gender, age, locale and email address), which shall be deemed to be included within the meaning of your Personal Data.

You are not required to provide the Personal Data. However, you agree that in that case we may not be able to provide you with our products or services or respond to any queries you may have.

2. Use of Personal Data

We may use your Personal Data in accordance with the corresponding Terms of Use, and more particularly for the following purposes:

  • a. to identify you from time to time, as required, and to validate your use of the Services,
  • b. to provide you with the Services and the display of customized content, and targeted advertising both on our apps/websites and on other apps/websites that we advertise through,
  • c. to communicate with the Application and Services and for resolving customer service issues,
  • d. to determine when you link from our app / Application to one of our partner apps, so that we can monitor the level of traffic that we generate for our partner apps,
  • e. to ensure the technical functioning of all our products and services,
  • f. to protect the Application’s copyright,
  • g. to enforce our Terms of Use
  • h. to comply with laws, requests from a government bodies or courts, or to respond to litigation,
  • i. to enable us to use a third party to perform surveys measuring your experiences and use of our services,
  • j. to conduct internal auditing, data analysis, and research to improve our products and services.
  • k. to share your Personal Data with HCL and HCL’s affiliates and group companies for any of the foregoing purposes, which affiliates may also combine your Personal Data with other information in this regard.
  • l. to transfer user information to HCL and HCL owned domains.
  • m. collect, process, transfer and record registration of data for the purpose of online behavioral advertising, end user targeting and cross-device linking.
  • n. You may opt out of tracking by setting it off on your device.

We may also encrypt and/or aggregate your data with other users’ data in order to create statistics about the general use of the Application and related websites, which helps us to develop new products and services. You understand that we may also share this aggregated data with our business partners and third party advertisers.

Notwithstanding anything else in this Privacy Notice, you understand that in order to comply with the applicable laws and contractual requirements, HCL may be required to access your location data in order to ensure that your access to the Service is within a particular geographical territory. You hereby consent to such access by HCL for the foregoing purposes.

3. You sharing data with third parties

Third parties (such as companies who advertise through our apps) may require you to provide your personal data in order to access their products, advertisements and offers. If you visit or register for a third party product, advertisement or offer, we may pass some data about your device to that third party (e.g. your tag history and country of registration) so that they can send you offers. Any third parties’ use of your personal data is governed by their own privacy policy (which should be accessible from their website or application). If you do not want third parties to be able to access or use your personal data, you should not register for, click on or use the applicable third party application or product.

Link to privacy policy of third party service providers used by the app

4. Sharing with social networks

If you register to or use the Service using an SNS account, you allow HCL to automatically share your activity, usage and activity-related stories with the Service, Application and Content. You understand that HCL may post such information on your SNS profile/account. HCL may also publish such information any other integrated or associated services of HCL. For the purpose of identification, authentication and ease of access, HCL may store your username and an access token or similar credentials obtained from such SNS/third party service.

5. HCL sharing data with third parties

HCL may provide your Personal Data or any portion of it to HCL’s strategic partners that work with HCL to provide products and services, or that help HCL market its products and services to customers. Your Personal Data will only be shared by HCL to provide or improve our products, services and advertising and not for marketing purposes of such third parties. You further acknowledge that HCL may be required under law, legal process, litigation, and/or requests from public and governmental authorities to disclose your Personal Data. You agree that such third party partners of HCL may receive such information directly from you. Such third parties’ access and protection of your Personal Data will be in accordance with their privacy and security policies and HCL will not be liable for the same in any way.

6. Data Deletion Request

User can raise a request to delete their data by writing to tech.hclconcerts@gmail.com. They can mention what details (if not all) need to be deleted and the technology team will action the same, i.e. get them deleted from the database.

7. Links to other websites

We may display links to third party websites. Please note that we cannot control and cannot be held responsible for the activities of such websites. You should always read the privacy policy of a website to find out more about how personal data is collected and processed.

8. Use of Tracking Tools

HCL uses cookies, beacons, clear gifs, pixel or similar tracking technologies by third-parties for the purpose of online behavioral advertising, end user targeting and cross-device linking and to assist in delivering the service and to provide a positive and personalized user experience. Cookies are files sent to your browser from a web server and stored on your computer's hard drive. Our persistent and session ID Cookies are used to identify unique visitors and to provide a personalized user experience. Beacons are bits of code that function similar to cookies. Our beacons are embedded in outgoing emails and generate a call back to the HCL server when such emails are opened. HCL uses beacons to track the status of sent emails. If you do not wish to receive cookies, you may disable them. A pixel is a URL used in a creative to record an impression in an advertiser's system. Pixels may be added to advertisements served on HCL to record that they are seen by the user.

9. Security

HCL has implemented adequate and industry accepted processes designed to protect Personal Data and maintain security. It is the User’s responsibility to protect the security of their login information. HCL’s servers are located in secure server environments. Firewalls and other advanced security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

10. Choice

The Application/Service may allow you to choose the manner of and the extent to which you wish to disclose the Personal Data. You may also be allowed to disable some of the features that require sharing of Personal Data.

11. Changes to Privacy Policy

HCL reserves the right to make changes to this Privacy Policy, and will post any revisions on this page.